Terms & Conditions
These Terms & Conditions apply when you use our website, submit a form, book a service, make a purchase or access our content.
By using our website or services, you agree to these Terms.
Our services
We provide information, resources, products and services as described on our website or booking pages.
The price, duration and inclusions of a particular service or product will be shown before you purchase or book.
Information and educational content
Information provided through our website, resources or services is intended for general informational and educational purposes.
Where appropriate, it should not be treated as a substitute for professional, medical, legal, financial or other qualified advice relevant to your individual circumstances.
You remain responsible for the decisions you make based on information provided to you.
Bookings and payments
When making a booking or purchase, you agree to provide accurate and complete information.
Payment may be required before a booking, service or product is confirmed.
Prices and currencies will be displayed before payment.
Your bank or payment provider may apply additional transaction or currency-conversion fees.
Cancellations, rescheduling and refunds
Any cancellation, rescheduling or refund conditions displayed when you make your booking or purchase will apply.
Nothing in these Terms removes any rights you may have under the Australian Consumer Law or other laws that cannot legally be excluded.
Online services
Where services are provided online, you are responsible for having suitable internet access, equipment and access to any required meeting platform.
If a significant technical problem caused by us prevents a service from being provided, we will take reasonable steps to provide an appropriate solution.
Intellectual property
Unless otherwise stated, the content available through our website and services, including text, videos, graphics, downloads, guides and other materials, belongs to us or is used with permission.
Content is provided for personal use unless otherwise stated.
You may not reproduce, sell, distribute or commercially use our content without written permission.
Third-party services
Our website may use or link to third-party platforms such as payment processors, booking systems, video platforms or external websites.
We are not responsible for the content, availability or practices of third-party services.
Limitation of liability
To the maximum extent permitted by law, we are not responsible for indirect or consequential loss resulting from the use of our website, content or services.
Nothing in these Terms excludes rights or guarantees that cannot legally be excluded.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Changes to these Terms
We may update these Terms from time to time. The latest version will be available on our website.
Governing law
These Terms are governed by the laws of Australia and the applicable state or territory, subject to any mandatory rights that apply to you.
Contact
If you have questions about these Terms, please contact us using the contact details available on our website.
